Oct. 25, 2016 at 4:30 PM EST
"I had some difficulty with the ordering program. It was not responding very well. Instead of ordering 3 different things it ordered an extra of one of them. It could have been me but I was having a difficult time with it. It never, in fact, gave me a confirmation response that the order had been received and processed. I didn't know until the next day when I found an email from Vieuxtemps. "